Qorus Innovation in Insurance Awards 2024

BMOI amplifies Winning Culture to World Class heights through alignment, empowerment and recognition

premium
Q+
12/04/2024 Insurance Innovation

About

BMOI creates a Winning Culture with three key behaviors that drive high performance and high engagement. ALIGNMENT towards common goals and transparency. EMPOWERMENT to sharing new ideas and removing barriers. RECOGNIZING and celebrating great work.

Innovation presentation

BMO Insurance has taken a strong approach in prioritizing our Winning Culture and Diversity, Equity and Inclusion within our business. Since 2019, we have double downed on our efforts in alignment with the enterprises 5-year Strategy. BMO Insurance has differentiated itself from its peers in how we have executed concrete initiatives to support our values.

Our employees enable us to deliver a best-in-class client experience and strong business growth. As a business, we remain committed to investing in their professional development and have launched ‘Insurance Academy’.

‘Insurance Academy’ is our new professional development program which aligns to BMO’s core values and winning culture. This new program focuses on 3 distinct areas: 1) 1.) leadership development

2.) enhancing new employee onboarding

3.) professional growth.

The BMO Insurance Winning Culture and DEI vision is to improve overall education and awareness of diversity, equity and inclusion through consistent communications, employee-led workshops and senior management engagement resulting in improved allyship and zero barriers to inclusion. This is led by internal committee members at BMO Insurance who are dedicated to delivering a culture where all are included.

The spirit of volunteering is also at the heart of our winning culture and is one of the ways we act on our commitment to Boldly Grow the Good in business and life. It is also our way of connecting with our communities, sharing our passion with others, and helping to close the fairness gap to create a level playing field for all.

At BMO, our multi-year strategy, Zero Barriers to Inclusion 2025, supports equity, equality, and inclusion. We’re focused on providing access to opportunities and enabling growth for our customers, our colleagues and the communities we serve. BMO Insurance is dedicated to ensuring an equitable employee experience for all, supporting inclusion and improving access to development and career advancement for colleagues facing systemic barriers.

Since 2009, BMO Insurance has been located at 60 Yonge Street in Toronto and has been our business headquarters where we have built a strong brand through the integrity of our actions, commitment to continuous innovation and taking pride in protecting our clients. Many employees have been working at 60 Yonge long before it became BMO Insurance the building is only one part of the story - our people and our clients are the foundation for our legacy.

At the end of May, BMO Insurance will be moving to a new space at 250 Yonge. This new space will further enhance our culture, create cross functional collaboration and support a comfortable work environment. It is digital-ready, has future-enabled spaces designed to be flexible and to efficiently connect teams working in our hybrid model.

The new space will support our work and wellbeing, enabling us to deepen relationships within and across teams. Having the right tools empowers us to enhance our client’ experiences, keeping them at the centre of everything we do.

2023-2024 Accomplishments

- BMO Insurance has created an Actuarial Rotation Program launching in September 2024 for New Graduates

- BMO Insurance will launch its first Leadership Academy cohort in April 2024.

- BMO Insurance wins Diversity Award from Business Canada

- Community Involvement – January 2023

- BMO Insurance annual participation in Walk so Kids Can Talk and United Way powered by the enterprises values – industry leader in charitable donations in 2023 with 88% of employees donating, totalling ~30MM

- COO of BMO Insurance – Gillian Noble - chairs the largest ERG in the industry. BMO Alliance for Women, has over 10K members.

- BMO wins Executive Gender Diversity by The Globe and Mail

- One of Top Businesses to receive a place on the prestigious Bloomberg Gender Equity Index list. 8 years and counting

- Forbes recognizes BMO as one of Canada’s Best Employers for Diversity

Uniqueness of the project

Excelling in a winning culture underpinned by a sustainable firm with a diverse lens.

BMO Insurance uniqueness is embedded in our effectiveness of our actions to build a culture of inclusivity and positivity.

Having a diverse team with a positive culture has led BMO Insurance to drive high talent, keep tenured employees and induce high performing teams.

Our efforts in focusing on workplace culture, DE&I and ESG are anchors in our sales and market share growth strategies.

Want to keep reading?

Become a Qorus member to get access to all our innovations

Interested in learning more? Speak to Boris, Qorus's Content Lead

Qorus has a library of almost 8,000 innovation case studies across critical areas like customer experience, sustainability, marketing & distribution and more that can be used to inform your decision-making.
Contact us

Related innovations

24/04/2024 Insurance Innovation

Radar Live & Optimization

Through the integration of our Radar Live tool, a significant step has been taken by enabling the direct integration of...

24/04/2024 Insurance Innovation

Fully immersive - the VR-based insurance advice app. Customers and advisors meet in the Metaverse

By 2016, almost 3 million VR glasses had been sold worldwide. Five years later the amount had increased almost sevenfold....

24/04/2024 Insurance Innovation

TwinTrack Analytics

The Digital Mirror Project, developed in 2023, embarked on a vision to digitize and make trackable the repetitive and labor-intensive...

24/04/2024 Insurance Innovation

OneZurich Workforce Ambassador Module

Background: In 2021, we launched our Employee Ecosystem Initiative (OenZurich) aimed at revolutionizing the digital experience for our workforce. Over...

Related news & insights

Digital Reinvention
29/04/2024 Interview

Raiffeisen Bank International secures gold at Qorus Reinvention Awards with creative financial literacy game

Timo Mende, working student at Raiffeisen Bank International (RBI), and his team won the gold award in the Distribution category...

Digital Reinvention
25/04/2024 News

Standard Chartered launches open banking marketplace to accelerate API adoption

Standard Chartered has launched its new Open Banking Marketplace, offering a one-stop platform for both existing and prospective clients to...

Mobility
24/04/2024 Article

Rich rewards in the mobility sector trigger a scramble for scale

To succeed in the mobility business, companies need scale – and they need it fast. Representatives from Spanish financial services...

Digital Reinvention
24/04/2024 Article

The 2024 Qorus-Infosys Finacle Banking Innovation Awards submission guide

The Qorus-Infosys Finacle Banking Innovation Awards are open for entries until June 21, 2024. Here's a guide to everything you...