The changes in consumer behavior, employee behavior, and the evolution of business models in the digital age cause significant difficulties and imperatives for leaders who must develop new skills and evolve their leadership styles to be effective in this fast changing, challenging, and competitive environment.
Teaser
Agenda
Practical
Who is it for?
Management training; C-Level, Upper & Middle Management of any organization: Strategy, CX Practitioners, Client Service Managers, Operations, HR, IT, CRM, Head of Distribution, Head of Sales, Marketing, Product Development, etc.
Value Added
Understand how advances in technology, increased connectivity, and behavioral changes create difficulties for leaders working to engage employees and teams and guide them to success.
Course Duration
4 hrs per day X 3 days
- starts at 10:00 CET / 13:00 Dubai time / 17:00 Singapore time
Platform
Online meeting hosted on MS Teams
