Orange Bank is upgrading its range of personal loans. Focused on a quality customer experience and integrating the latest technological innovations, the Prêt Express (Express Loan) also enables the bank to extend its business to new customers. Having generated almost €1 billion in funding in 2021, Orange Bank intends to confirm its consumer credit growth dynamic.
On average, if the customer has chosen account aggregation, it takes them just five minutes from start to finish when they sign the contract electronically.
Open to everyone and personalized
The Prêt Express is accessible to a wide audience, both Orange Bank customers and non-customers and the latter are not required to open an Orange Bank account to take out the Prêt Express.
The fruit of a technological partnership with Younited, a Next 40 fintech, the Prêt Express enables customers to take advantage of the simple and fluid communication offered by open banking technology. With just three clicks, they can securely synchronize their banking data from another bank. And there are many advantages: faster processing of the request, minimum supporting documents required, a greater chance that the request is approved. This secure sharing means they can get an immediate personalized response with, where necessary, counter proposals in line with their situation.
For customers and the bank, the Prêt Express is part of a responsible relationship based on good risk control for both parties.
Quick and easy from A to Z
Speed is the essence of the customer experience. The entire subscription process can be done via the Orange Bank app. It can also be done via the website. The journey was designed to be as simple as possible. On average, if the customer has chosen account aggregation, it takes them just five minutes from start to finish when they sign the contract electronically. The process for taking out loan insurance is also simpler and enhanced.
For customers, this guarantees a streamlined and quick journey, with no paperwork, no need to wait for post and all from the comfort of their mobile, tablet or computer. With a trusted player recommended by users: Orange Bank was voted best banking app 2022 by Moneyvox1 and its service is rated Excellent on Trustpilot.
