Qorus Innovation in Insurance Awards 2024

Wakam x TalentSafe: The 1st recruitment insurance on the market.

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12/04/2024 Insurance Innovation

About

Transform your recruitment experience with TalentSafe & Wakam – where every hire comes with peace of mind, offering an 80% fee return if the contract ends within 90 days. Safe hiring, happier teams.

Innovation presentation

TalentSafe is the only recruitment insurance in the market that reimburses 80% of the recruitment fees to client companies of recruitment agencies if the employment contract is terminated within 3 months for any reason.

It frees recruitment consultants and their clients from the stress associated with the traditional replacement guarantee (a source of uncertainty and negotiations) by converting it into a certain reimbursement guarantee externalized to a leading insurer (Wakam). Partner agencies' clients subscribe to and pay for TalentSafe insurance optionally for each recruitment once it is finalized. When a client chooses to insure a recruitment with TalentSafe, their consultant no longer has a replacement guarantee to fulfill.

Setting up a partnership contract with TalentSafe is free for recruitment agencies. The insurance offer can be implemented as a white-label solution.

On average, 70% of clients wish to subscribe to TalentSafe to insure their recruitments. Premium partner firms thus generate +20% in turnover per consultant (more mission closings, fewer non-remunerative replacement missions), and -30% in payment delays (reimbursement guarantee activated only if the firm has been paid beforehand) thanks to TalentSafe. Our mission is to provide the recruitment ecosystem with a simple and reliable insurance, fostering serenity in a context of talent unpredictability [Post COVID, more than 20% of permanent contracts are terminated during the trial period, which is +10% vs. 2010 - Source: DARES]. In 2024, TalentSafe already collaborates with numerous leading firms in France offering TalentSafe to their clients.

This product only covers recruitments for permanent positions; mutual terminations or the non-start of the mission are not eligible for this insurance. Moreover, the trial period must have started mandatorily. The insurance directly reimburses the client company of the recruitment firm, provided that the company has paid all its invoices; this allows reducing payment delays by about 30% as companies are more confident. This insurance product is a strong security factor for all actors. Finally, as embedded insurance (potentially deployed as a white label for firms), partner firms have a real competitive advantage in the market to sign more clients and also have their replacement missions remunerated. This changes the game in terms of motivation for recruitment consultant teams and significantly improves turnover and profitability of the firms (target +20% of turnover per year per consultant).

Uniqueness of the project

This is the first and only "recruitment insurance" offer on the market in France, nonexistent anywhere else in Europe or across the Atlantic. This insurance offer aims to secure and streamline the recruitment process in France. In a period where the war for talent rages and they are increasingly volatile, this security is beneficial for allowing all actors to work serenely.

This product aims to offer recruitment firms an innovative proposition: the reimbursement guarantees rather than the traditional replacement guarantee, a common practice in the market. The latter generates frustrations, tensions, and a loss of time and money for all value chain actors. Finally, in this context of talent war and work market volatility, recruitment firms can no longer continue to self-insure. They need more visibility, and insurers come into play as stabilizers. The recruitment insurance market related to this guarantee has intrinsically existed for decades through the guarantees offered by recruitment firms to their clients. Globally, there are 2 standards:

The replacement guarantee (predominantly in France)

The reimbursement guarantee "to a lesser extent" (notably in the UK and the US, with a reimbursement scheme of: departure in the first month = 75% reimbursement, second month = 50%, third month = 25%)

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