United Arab EmiratesCategory
Reimagining the Customer ExperienceKeyword
Customer experience
Innovation presentation
Skiply is a convenient user friendly platform owned by RAKBANK that allow more than 130k+ users to manage their family educational institution payments and activities, it become much easier and more efficient due to fast shortcuts, snappy navigation and show content which are relevant to the users, Skiply on boarded more than 200+ educational institution so far which make it the leader application in UAE educational sector.
the customer journey for both parents and educational institutions are fully digital Parents can digitally view their kids / students term fees, transportations, uniforms and more than that they can get notifications from the schools related to their registered students Educational institutions can get their payments digitally using latest payment technology to ease the process with high standard of securities and privacy Also the ERP integration solution through Skiply was a game changer in term of digitize the process with human touch
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