About
Chubb Studio Connect is a developer portal with an API and SDK sandbox. It has evolved the company’s digital insurance integration capabilities to not only improve the customer experience but also the partner experience for its B2B2C alliances.
Innovation presentation
Chubb is a leader in the B2B2C digital insurance market, which requires compelling value propositions and advanced technical integration capabilities to be successful – including APIs, mobile SDKs, toolkits and resources.
Since launching Chubb Studio in 2020, Chubb recognized the critical overlap between the customer experience and the partner experience – the success of the alliance depends on both. The portal was created with developer needs in mind, based on the feedback from the technical teams of Chubb’s B2B2C partners around the world.
Tech integrations can be a dauting task for developers, and speed-to-market is always a top priority. Developed completely in-house, Chubb Studio’s new developer portal serves as a central hub for developers to access information about SDKs, APIs, libraries, code samples, tutorials, documentation, and other resources required to build and deliver insurance propositions, products, and services.
Additionally, Chubb Studio Connect offer testing environments and other auxiliary features to assist developers in their work to deliver insurance products and services within their digital ecosystem. The single source of access streamlines the time it takes developers to integrate Chubb’s digital insurance products and services into their websites and apps.
Chubb has continued to invest in and expand the technological capabilities of its partnership integration platform – Chubb Studio, to provide a market-leading experience for customers as well as its partners and their technical teams. Chubb Studio and its technology platform brings in tools, features, components, and products enabling technical solutions supporting the entire insurance value chain starting from product discovery to quote to sale to servicing to claim payments. Catering to almost all lines of business, all products in any country or language. Plus, it’s safe, stable, and secure.
Chubb Studio Connect is an extension of other market leading features provided on the Chubb Studio platform. Chubb Studio Connect provides its partners and their developers access to various insurance propositions, products, sample sandbox APIs, full API documentation, and various integration options.
Launched in 2020, Chubb Studio powers the company's global B2B2C digital distribution partnerships with leading companies in banking, fintech, payments, e-commerce, retail, travel, transportation, mobility, communications, luxury, entertainment, etc. With Chubb Studio, Chubb partners can quickly and easily embed insurance propositions, products, services and claims experiences alongside their core products and services.
Uniqueness of the project
Arguably, Chubb is one of the first carriers in the world to have a global developer portal which provides integration capabilities spanning across the consumer, life and small business products, across geographic regions globally and industry vertical sectors.
Other unique features include:
Insurance Propositions and Products:
Spanning nine industry verticals and four regions (APAC, EMEA, LATAM, North America), Chubb partners and their developers are spoilt for choice with different insurance propositions, products and experiences for consumer, life and small business products.
API Documentation:
Chubb Studio Connect provides comprehensive access to Chubb Studio’s APIs across insurance lifecycle starting from product discovery, to pricing, sales, services, claims, and other supplementary APIs. Users also have access to product specific API samples and sandbox APIs.
Details include interactive API documentation, including information about endpoints, request/response formats, authentication methods, error handling and example code snippets. The documentation is structured and organized in a developer-friendly manner, making it easier for developers to understand and use the API effectively.
API Sandbox:
Chubb Studio Connect portal offers an API sandbox environment for each insurance product where developers can interact with the API in a controlled and test-friendly environment. This allows developers to make API calls, send requests, and observe responses in real-time without affecting production data. The API console helps developers access, experiment, and understand how the API works before integrating it into their own applications.
Developer Analytics:
The Chubb Studio Connect portal provides analytics and reporting features that offer insight into API usage, performance and developer behavior. Chubb partners can understand which API endpoints are most popular, monitor usage patterns, and identify any issues or bottlenecks. This data helps Chubb optimize its APIs, track developer engagement, and make data-driven decisions to enhance developer experiences.
Authentication and API Keys:
The Chubb Studio Connect portal has capabilities for partner developers to register and obtain API keys or credentials necessary for accessing and authenticating their API requests. This process helps Chubb track and control API usage, enforce security measures and manage access privileges.
Support:
A key feature of Chubb Studio Connect is the inclusion of a support channel. This feature provides developers and partners with a platform to seek support from Chubb experts. There are additional support features in the development pipeline, such as incident reporting and up-time reports.
