Qorus Innovation in Insurance Awards 2024

Discovery Health - Insights Led Service Ecosystem

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Discovery Bank

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18/04/2024 Insurance Innovation

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Discovery innovates with a Connected Customer Services Platform for superior CX. 3.9m customers benefit from advanced data insights and AI, yielding 8.9 CSAT, 85% CES, and 10% call/email rate reduction, with bespoke CRM that drives ongoing success.

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