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12/04/2024 Insurance Innovation

About

FNB Money Protect is a fraud cover benefit embedded on our transactional banking accounts that gives customers extra protection and peace of mind when making transactions - online and using their bank cards.

Innovation presentation

With fraud increasingly worrying banking clients across the globe, FNB Insure has introduced an innovative solution called Money Protect to alleviate concerns as clients utilise its products for transactions.

Money Protect is an insurance that provides pre-defined cover limits for specific fraud types that can be encountered by FNB's customers.

Here are some key features of Money Protect:

1. Fraud Coverage: Money Protect helps protect customers against specific types of fraud, ensuring that they have financial support in case of fraudulent activities – and much needed peace of mind.

2. The cover is embedded and interlinked with the Bank's infrastructure – promoting a smooth customer experience and quicker resolution of claims.

3. Pre-defined limits: The insurance covers specific fraud scenarios with predefined limits. This means that customers know exactly how much coverage they have for different types of fraud.

Uniqueness of the project

First of its kind in the African market - offering a needed layer of protection while transacting. The simplicity and efficiency of the solution is elevated by its adoption. Its additionally accessible and available to all customers banking with FNB and RMB. Another differentiator is in the form of smart integration with the rest of the banking platform via Banking/fraud notification process.

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