About
Ignite empowers agents to sell easily to anyone, anytime
Innovation presentation
Ignite by Igloo is a digital platform developed by Igloo that helps agents sell easier, faster, and more effectively.
With the surge of online distribution channels for insurance, Igloo introduced Ignite in early 2022 to empower agents with a one-stop app to enhance the customer experience in our digital environment. With Ignite, agents can now streamline their sales activities and administrative work to focus on selling.
The Ignite app boasts over 20 advanced features, as well as over 30 plans across seven product categories in Indonesia and Vietnam underwritten by our insurer partners to help heighten usability for agents and better address their customers’ needs.
Uniqueness of the project
Ignite helps boost agent productivity and expedite the sales cycle by providing them with the tools they need to discover, compare, and sell products that address customers’ needs on a single platform.
Among its features include real-time customer updates, timely notifications for claims and policy renewals, automated team and sales data management tools for streamlined reporting, Fast Quote for quick premium calculations, secure payment processing, and real-time commission tracking directly into agents' bank accounts. The app also allows agents to also offer over 30 types of plans across seven categories from a wide range of leading insurers in Vietnam and Indonesia: Personal Accident, Hospital Cash, Advanced Health, Travel, Third-party Liability, Motor Vehicle, and Weather Index Insurance.
All these can be easily done through its highly intuitive user interface, enabling faster browsing and increasing usability for agents. These features have optimised agent engagement with customers and have made collaboration with sales teams more efficient, ultimately driving productivity and enhancing user experience.
Ignite boosts agent productivity and facilitates cross-selling multiple insurance types in one app, making agents the top choice for clients' insurance needs, enhancing their earning potential and propelling them towards success. All in all, Ignite by Igloo has empowered insurance agents to stay competitive in the growing digital insurance distribution landscape while emphasising the value of personalised interactions, particularly those sought by customers for product inquiries and after-sales support.
