Sberbank Smart Management System Qorus Banking Innovation Awards 2016 - Winner

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Sberbank

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23/06/2016 Banking Innovation
Smart management system (SMS) is an innovative self-learning technology providing centralized automatic identification of customer service imperfections at each of 6,500 Sberbank’s offices and each employee inside that offices regular job and automatically generating the best managerial solutions on improving business and eliminating gaps

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