Product as a service - SME loan Qorus Banking Innovation Awards 2023

Submitted by

Raiffeisen Bank International

Premium
20/09/2023 Banking Innovation
Make an SME loan decision & disbursement within minutes instead of days.
Innovation details
Country
Croatia
Category
Core Offering Innovation
Keyword
Loans, Customer experience, Operational excellence & efficiency, Transformation, Innovation, Digital channels & Omnichannels, Strategy & Business model, SME Banking, Automation, Micro Finance, Retail banking

Innovation presentation

At the heart of its efforts, Raiffeisen Bank International creates an extensive array of products and services tailored to meet the diverse needs of businesses, ranging from daily banking essentials to lending solutions and beyond. These are created under the vision of centrally developed products, which focuses on innovation and modernization. The RBI's state-of-the-art IT infrastructure serves as the backbone for these financial solutions, ensuring efficiency, security, seamless accessibility, and fast time to market in a diversified banking group. What stands out in RBI's approach, is its commitment to placing the customer at the forefront of its innovative solutions. Every product and service are conceptualized with a deep understanding of the challenges and aspirations of the small and medium business sector. Products are tested by actively involving customers in the evaluation phase. This collaborative approach transforms customers from mere recipients into valued co-creators, forging a sense of ownership and partnership in the solutions provided.

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